Shipping + Returns
 

 

Shipping:

-Orders ship via USPS or UPS depending on size and weight

-International shipping available upon request (please reach out to us via info@matchstoneware.com for more info)

-Please allow a minimum of 2 weeks for your order to ship

 

Return Policy:

-Unfortunately, we are unable to process returns or refunds at this time-Exchanges only

-If for some reason you are unsatisfied with your purchase we are happy to offer an exchange or store credit within 10 days of arrival of your item(s). (Please reach out to us via email regarding exchange; must include picture and items must show no sign of use)

(Return shipping is non-refundable)

-If the exchange is of lesser value than items originally purchased you will be given store credit

-Customer is responsible for shipping cost of new items

-If your item arrives damaged please contact us with 3 business days of arrival for an immediate resolution

-Match Stoneware is not responsible for breakages on return packaging or return shipping-please ship carefully